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American Express Global Business Travel
Presentación Empresa: Expertos en la gestión de viajes de empresa, eventos corporativos y congresos, nos avala una dilatada trayectoria, de más de 90 años en el sector. American Express Global Business Travel España está formada por más de 14.000 empleados a nivel mundial y cuenta con representación mundial en 140 países, a través de American Express Global Business Travel.

Somos una empresa innovadora en materia de recursos humanos, donde conceptos como reconocimiento, desarrollo, diversidad o flexibilidad nos han permitido hacer un cambio transformacional en la manera de hacer negocios, aumentandola rentabilidad, mejorando la calidad de servicio a nuestros clientes y superando las expectativas de nuestro equipo, consiguiendo así mismo añadir valor, a su día a día, y mejorar su experiencia como empleado.

Nuestra aspiración:
"Ser la empresa dónde quieran trabajar y desarrollarse todos los profesionales del sector.«

Highly qualified in corporate travel management, corporate events and congresses, we are backed by more than 90 years of experience in the corporate travel sector. In American Express Global Business Travel Spain work more than 700 employees with representatives in 140 countries through American Express Global Business Travel.
As an innnovative company, human resources plays a key role in our organization and business. Concepts such as recognition, development, diversity and flexibility are very meaningful for us and by taking all of them into account we are producing a massive change in the way of doing business, increasing profitability, improving quality of service provided to our clients and exceeding our team expectations in order to add value and enhance their involvement as employees on a daily basis.
Our goal:
“Be the company all qualified professionals in this sector want to work for”

Business Travel Consultant with French 96797/1

Descripción de la oferta:
  • Funciones y competencias
    If you are willing to join one of the most important tourism-related companies and are passionate about dealing with customers and helping them with their reservations all over the world, this is your opportunity.

    We are currently looking for travel counselors with Amadeus to join our team in Barcelona. The successful candidates will be in charge of group air movements ranging from 10 to 2000 people. This will involve research and negotiation with airlines for group allocation of seats, agreeing to airline contracts as well as managing the seats and keeping to the airlines deadlines. Additionally, smaller groups will require experience of published and consolidator fares bookable via the GDS.

    The ideal candidate will have experience in group air travel, be customer focused with good attention to detail and communication skills.

    Good written and telephone communication skills with knowledge of Microsoft Outlook and Excel for database base work is essential. Utilising registration web site tools, capturing delegates- information and sending flight offers/confirmations directly and managing delegate changes and updates is also an advantage.

    Issuing group and published tickets on the GDS and arranging the preparation work and checking procedures.

    Areas of Responsibility:

    - Send out Group invitations
    - Work as part of a virtualized Global team based in the UK, US & Australia on a follow the Sun Model
    - Mostly serviced through Email but some telephone support required
    - Create and issue group tickets for major McKinsey events e.g. Partner Conferences, Business Forums, Client Events, Firm Retreats which can range up to 1800 attendees
    - Maintain adherence to Firm travel policy, e.g., by offering appropriate advice and guidance on fares and routings
    - Provide advice or consultation to support McKinsey travelers with complex requests
    - Deliver Customer Service excellence travelers expectations will be VIP support
    - Meet Group desk SLA
    - Flexibility as there needs to be a willingness to work weekends during big global events
    - Travel may be required to attend major events in person
    Skills /Qualifications

    You will work in accesible facilities in Barcelona and will be a part of a young and dynamic team.
  • Nº de puestos vacantes
  • Se Ofrece
    Research and negotiation with airlines for group allocation of seats, agreeing to airline contracts as well as managing the seats and keeping to the airlines deadlines.
Lugar de trabajo:
  • País
  • Área geográfica
  • - Knowledge of the airline industry
    - Previous group or business travel experience preferred
    - GDS knowledge
    - Group and or published airline ticketing experience preferred
    - MS Office user
    - French proficiency is a must
29 personas inscritas en esta oferta
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